Before you start playing at 23vip, take a few minutes to read our Terms and Conditions. Here you'll find everything about registration, Pix deposits, withdrawals, bonuses, betting rules, and responsible gambling — written in plain language, without unnecessary legal jargon.
The key highlights of our Terms and Conditions — with further details in the sections below
Each player may hold only one account on 23vip, linked to their CPF. Duplicate accounts are blocked automatically. Registration is free and takes less than two minutes.
23vip is a platform exclusively for users aged 18 and over. Any account showing signs of belonging to a minor will be suspended immediately, without exception.
The minimum deposit is R$ 20.00 via Pix. Withdrawals are processed in minutes, with a minimum amount of R$ 50.00. No fees are charged to the player for any financial transaction.
Every bonus on 23vip comes with clear terms and a defined rollover before activation. The standard rollover for the welcome bonus is 30× the bonus amount in bets placed at minimum odds of 1.50.
23vip complies with the General Personal Data Protection Law (LGPD). Your information is encrypted and never sold or shared with third parties without your consent.
23vip offers deposit limits, temporary breaks, and permanent self-exclusion to any member, with no red tape. Responsible entertainment is part of our terms.
Please read carefully before creating your account: By registering and using 23vip's services, you confirm that you have read, understood, and fully agreed to these Terms and Conditions. If you have any questions, contact our 24/7 support via chat before completing your registration.
These Terms and Conditions ("Terms") govern access to and use of the platform 23vip, available at 23vip.casino, operated by the company responsible for 23vip ("23vip", "we", "our platform"). By creating an account, making a deposit, or using any service provided by 23vip, the user ("you", "player") confirms that they have read, understood, and fully accepted these Terms.
If you disagree with any part of these Terms, you should not create an account or use the services of 23vip. Continued use of the platform after any changes to the Terms are published constitutes acceptance of the updated conditions.
These Terms were drafted in Brazilian Portuguese and are intended for players residing in Brazil. In the event of any conflict between versions in other languages (if they exist), the Portuguese version shall prevail.
To create an account on 23vip, you must meet all of the following requirements:
The 23vip may request identity verification documents (KYC — Know Your Customer process) at any time, particularly before the first withdrawal. Documents typically requested include: a photo ID (RG, CNH, or passport), a recent proof of address, and a selfie holding the ID. Verification is a one-time process and is usually completed within 24 business hours.
Duplicate accounts: Creating more than one account per CPF is strictly prohibited. Duplicate accounts that are identified will have their balances and bonuses frozen, and funds under play may be withheld pending the completion of an investigation. The 23vip reserves the right to close all duplicate accounts without prior notice.
You are solely responsible for the accuracy of the information provided during registration. The 23vip is not liable for issues arising from the submission of incorrect details, such as withdrawal delays or account blocks. If your personal information changes (address, phone number, email), please update it in your account dashboard or contact support.
The 23vip accepts the following deposit methods for players in Brazil:
The minimum deposit on 23vip is R$ 20.00 per transaction. There is no maximum deposit limit for verified members, although transactions above R$ 10,000.00 may be subject to additional verification in accordance with applicable anti-money laundering (AML) policies.
All transactions on 23vip are processed exclusively in Brazilian Reais (BRL — R$). Deposits in foreign currency are not accepted. Transactions made with credit cards issued in a foreign currency will be converted by the card issuer before the credit is applied, and may be subject to exchange rate variations and fees charged by the issuer — the 23vip is not responsible for these charges.
The 23vip only accepts deposits from the account holder on record. Deposits made by third parties are not accepted and may be returned, minus any applicable processing fees. Using another person's credit card or account to fund your account at 23vip.
The 23vip processes withdrawals exclusively via Pix to the bank account registered in the account holder's name. The Pix key provided must belong to an account in your own name — withdrawals to third-party accounts are not accepted.
The minimum withdrawal amount is R$ 50.00. Maximum daily withdrawal limits vary according to the player's VIP level:
Pix withdrawals are processed within minutes for Gold, Platinum, and Diamond members. For Bronze and Silver members, the average processing time is up to 24 hours, and may be faster during low-volume periods. The 23vip reserves the right to carry out additional identity verification before processing withdrawals, particularly for the first withdrawal after registration.
Bonus balance: Only real balance (not from an active bonus) may be withdrawn. Before requesting a withdrawal, make sure the rollover on any active bonus has been completed, or that you have chosen to cancel the bonus (which may result in the loss of the bonus balance and any winnings derived from it).
The 23vip offers a 100% welcome bonus on the first deposit, up to R$ 1,000.00. To activate the bonus, the player must make their first deposit after registering. The bonus is credited automatically to the account's bonus balance.
The standard rollover for the welcome bonus is 30× (thirty times) the bonus amount on bets with minimum odds of 1.50 for Sports Betting or on qualifying casino games. Bets placed at odds below 1.50 do not count toward the rollover.
Every bonus granted at 23vip has a validity period of 30 days from the credit date. Unused bonuses that expire within the deadline are canceled automatically. Unused bonus balance is not converted to real balance and cannot be withdrawn.
The weekly cashback available across VIP Program tiers (from 5% to 20%) is not subject to rollover — it is credited directly as real balance and can be withdrawn immediately after crediting. Cashback is calculated based on net losses for the period (Monday to Sunday) and credited every Monday. See the VIP Program for full details.
The 23vip offers sports betting on football (Brasileirão Série A, Copa do Brasil, Copa Libertadores da América, Copa Sul-Americana, Premier League, Champions League, and more), basketball (NBB, NBA), volleyball (Superliga), MMA and UFC, e-sports (CS2, League of Legends, VALORANT, Free Fire), and other sports with varying coverage throughout the year.
Live betting is available for most sporting events with real-time coverage. Live betting odds are updated continuously and may change or be suspended at any point during the event. Live bets confirmed before an odds change remain valid at the odds accepted at the time of confirmation.
The 23vip reserves the right to cancel or void bets in the following cases:
In the event of a cancellation, affected bets are refunded and the amount is returned to the player's real-money balance.
Parlay bets are permitted at 23vip. The minimum odds per selection in combination bets is 1.10. The 23vip is not responsible for selection errors made by the player when building a parlay bet — always review your bet slip before confirming.
The casino catalog at 23vip includes slots from certified providers (Pragmatic Play, PG Soft, Evolution, Hacksaw Gaming, and others), a live casino with real dealers, poker, bingo, and crash games. All games use an RNG (Random Number Generator) audited by independent laboratories, and the RTP (Return to Player) for each title is set by the provider and available in the game information.
Some slots at 23vip feature progressive jackpots that accumulate prizes in BRL over time. Jackpots are paid in full to the winner. In the event of a technical failure during a jackpot round, the 23vip will investigate the incident and may void the round, returning the amount wagered without the jackpot prize.
In the event of a technical failure that interrupts a game or casino round, the 23vip will attempt to resume the game from where it left off. If that is not possible, the amount wagered in the interrupted round will be returned to the player's balance. Winnings resulting solely from technical errors are not valid and may be reversed.
The 23vip is not liable for interruptions caused by issues with the player's internet connection during a gaming session.
The VIP Program of 23vip is a loyalty program with five tiers (Bronze, Silver, Gold, Platinum, and Diamond). Enrollment is automatic for every registered player who has made at least one deposit. VIP Points are earned on bets placed with real balance across any game mode on the platform.
The benefits of each tier — including cashback percentage, reload bonus, withdrawal limits, and access to a dedicated account manager — are detailed on the VIP Program. The 23vip reserves the right to modify VIP Program benefits with 30 days' prior notice to affected members.
Points accumulated through fraudulent behavior, the use of multiple accounts, or Terms violations will be forfeited, and the VIP level may be downgraded or terminated without any right to compensation.
The 23vip is committed to promoting responsible gambling. Sports Betting and online casino are forms of entertainment intended for players aged 18 and over who can participate consciously and within their financial means.
Every member of 23vip has access to the following tools directly in the account dashboard, with no approval required:
All tools take effect immediately upon activation. The 23vip is not responsible for bets placed before a limit is activated. Please visit our Responsible Gambling for full information and support resources.
Need help? If you or someone close to you feels that gambling is having a negative impact on your finances or personal life, seek help. The 23vip provides links to problem gambling support organizations in Brazil on its Responsible Gambling page. You are not alone — reach out for help.
You are solely responsible for the security of your account credentials on 23vip (email and password). Never share your password with anyone — not family members, friends, or anyone claiming to be a staff member of the 23vip. 23vip support will never ask for your password through any channel.
If you suspect unauthorized access to your account, contact support immediately via chat or by emailing suporte@23vip.casino. The 23vip is not liable for losses resulting from the player voluntarily or involuntarily sharing their account credentials.
The 23vip offers two-factor authentication (2FA) as an additional layer of security for your account. We strongly recommend that all members enable 2FA in the security settings of their dashboard.
Accounts with no activity (login, deposit, or bet) for a period exceeding 12 consecutive months may be classified as inactive. Inactive accounts with a positive real balance will be notified by email before any action is taken. Account balances never expire automatically — reactivation procedures are available through support.
The following conduct is strictly prohibited on 23vip and will result in the immediate closure of the account, cancellation of balances and bonuses, and a possible report to the relevant authorities:
The 23vip actively monitors betting patterns to identify irregular behavior. The analysis is data-driven and never results in penalties for behavior that falls within the rules.
The 23vip collects and processes players' personal data in compliance with the General Personal Data Protection Law (Lei 13.709/2018 — LGPD). Data collected is used exclusively for: account creation and maintenance, transaction processing, fraud prevention, account and platform service communications, and compliance with legal obligations.
Your data is never sold to third parties. Sharing with partners occurs only when necessary to provide services (payment processors, game providers) and is subject to confidentiality agreements. You have the right to request access, correction, portability, or deletion of your personal data at any time.
To exercise your rights or get detailed information about how your data is handled, please refer to our Privacy Policy in full, or reach out via email at suporte@23vip.casino.
You can close your account on 23vip at any time, free of charge. To do so, contact support via live chat or email. Before closing your account, make sure to withdraw any available real balance — once the closure is confirmed, retrieving any remaining balance may take longer.
The 23vip reserves the right to close or suspend an account, with or without prior notice, in the following cases:
In cases of closure due to a Terms violation, the 23vip may retain bonus balances and winnings derived from fraudulent behavior. Real deposit balances identified as legitimate will be returned after the investigation is complete.
The 23vip may update these Terms and Conditions at any time. Players will be notified of significant changes at least 15 days in advance via their registered email and an in-account dashboard notice. For urgent changes arising from legal or regulatory obligations, the notice period may be shorter.
Continued use of the platform after the effective date of the updated terms constitutes automatic acceptance of the changes. If you do not agree with the new terms, you must close your account before the effective date.
The last updated date for this document is shown at the top of this page. We recommend revisiting the Terms periodically to stay informed of any changes.
These Terms are governed by the laws applicable to the jurisdiction in which 23vip. For players residing in Brazil, consumer relations are also governed by the Consumer Protection Code (Law 8,078/1990) where applicable.
The 23vip is not liable for financial losses resulting from betting decisions made by the player, connectivity issues on the player's end, actions by third parties who gained unauthorized access to the account due to the account holder's negligence, or events beyond the platform's reasonable control (force majeure).
These Terms and Conditions, together with the Privacy Policy and the Responsible Gambling, constitute the entire agreement between you and 23vip regarding the use of the platform. In the event of any conflict between documents, these Terms shall prevail unless expressly stated otherwise.
For any questions about these Terms and Conditions, please reach out to our team:
Our support team responds in Brazilian Portuguese and is available every day, including weekends and public holidays.
Key figures and platform rules at a glance
| Item | Details |
|---|---|
| Minimum age | 18 years of age |
| Accounts per CPF | 1 (one) account per CPF, device, and IP address |
| Minimum deposit | R$ 20.00 via Pix, boleto, credit/debit card, PicPay, or Mercado Pago |
| Minimum withdrawal | R$ 50.00 via Pix |
| Maximum withdrawal (Bronze/Silver) | R$ 5,000.00 / R$ 15,000.00 per day |
| Maximum withdrawal (Gold) | R$ 30,000.00 per day |
| Maximum withdrawal (Platinum/Diamond) | No daily limit |
| Welcome Bonus | 100% of the first deposit, up to R$ 1,000.00 |
| Bonus rollover | 30× the bonus amount, minimum odds 1.50 |
| Bonus validity | 30 days from the date of credit |
| VIP Cashback | 5% (Bronze) to 20% (Diamond) of weekly net losses, with no rollover |
| Accepted currency | BRL (R$) only |
| Support | 24/7 live chat and email suporte@23vip.casino |
| Data legislation | LGPD (General Personal Data Protection Law — Lei 13.709/2018) |
| Terms last updated | January 15, 2026 |
The most common questions about the platform's rules, answered clearly and directly